It is the student’s responsibility to become familiar with the Academic Regulations.
Prior to withdrawing from your program, we strongly advise that you consult with your Program Coordinator and with the International Office as withdrawing may affect your status in Canada.
Refund requests must be submitted to the International Centre on or before the tenth official day of the term. There are no refunds after the tenth official day of the start of the term and students are liable for payment of outstanding fees. There are no exceptions to the refund policy for students who register late. Full time tuition fees are a package cost and dropping a course(s) does not qualify for a refund if you remain in full time status. Unused credits are not transferrable from one semester to another.
Please note that $500 of the first term payment is automatically withheld once payment is made. If payment is applied to a future term, and the refund request occurs after the Fee Due Date for the future term, $500 is automatically withheld. Changes from full-time status to part-time status will also result in $500 being withheld. Refunds will be processed using the same method in which the payment was made. Refund of fees originally paid by wire transfer, telebanking and cash will be issued by cheque.
1. If you have not received a decision on your study permit application, or are unable to attend classes by the fifth (5th) day of class, you must notify the International Centre before the tenth (10th) official day of the semester in writing in order to be eligible for a refund. You will be charged a $500 CAD administration fee.
If Canadian Immigration denies your visa/study permit then you will not be charged the $500 CAD administration fee. You must include documented proof from Canadian Immigration that the visa/study permit was denied. Please scan the visa/study permit denial letter and attach it with your email request for a refund to firstname.lastname@example.org.
ALL REFUND REQUESTS MUST BE SUBMITTED BY THE TENTH (10th) OFFICIAL DAY OF THE SEMESTER. Any requests received beyond this date will be denied. No exceptions to the refund policy will be made.
2. If you receive your visa denial too late to submit by the tenth (10th) day of the semester then you still must submit a refund request without the visa denial by the tenth (10th) official day of the semester. You will have until the thirtieth (30th) day of the semester to submit a second refund request with the visa denial to be eligible to receive the $500 CAD administration fee.